If you are thinking of buying a used car, it is well worth doing so from a dealer. You can find used cars for sale in plenty of places including online auction sites, private individuals, auction houses, garages and car dealers.
Better Consumer Protection
In theory, wherever you buy your vehicle from consumer law protects you. The law states that anything you buy must be fit for purpose and must be to the expected standard. If this is not the case, you are entitled to ask for the fault to be fixed at the expense of the person or company who sold the vehicle to you. If the problem cannot be fixed you are entitled to a refund.
In reality, getting the fault fixed or getting your money back from a private seller can be quite difficult. Whilst most people are honest and reasonable, some are not, and this is exactly the type of person that is likely to sell you a car with a problem. They are also far more likely to refuse to cooperate when the fault becomes apparent.
With a company or dealer, it is far easier to get your money back. Their reputation is at stake and they are obliged by law to give you a proper warranty. Most car dealers also have the connections to ensure that any repairs are carried out quickly and to a high standard.
Don’t Buy from Just Any Dealer
However, that said, it is important to realise that standards vary. Some companies offer a better standard of service than others do.
If you know someone who has recently bought a used car from a local dealer, speak to him or her about his or her experience with that particular dealer. A dealer that has been in business for a couple of decades is likely to offer a good service. They pay attention to detail, and offer important checks such as HPI and mechanical checks as standard. These dealers usually offer a part exchange service, and will often provide good finance deals. In addition, if you are looking for a specific car and they do not have it on their forecourt; they are also more likely to be able to source one for you.
